Admiral is a market leading insurance company that has its head office located in Cardiff, Wales, UK. Admiral is a key player particularly in the car insurance market and trades under several different names including Admiral, Elephant, Diamond and Bell insurance. All these brands are part of the EUI insurance group. Admiral has a presence across the globe, with other offices located in Canada and in India. The company recently announced pre-tax profits of £300 million.
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Admiral can be contacted by telephone on 0333 220 2000. This is a local rate telephone number. Lines are open from 8am to 8pm Monday to Friday, between 9am and 5pm on Saturday, and 9.30am to 4pm on Sunday..
If you would prefer to call Admiral directly, here are some of the departments you may wish to contact.
|ADMIRAL CAR INSURANCE DEPARTMENT||PHONE NUMBER|
|Customer Services||0333 220 2000|
|Get a Quote||0333 220 2084|
|Renew your Policy||0333 222 6715|
|Claims||0333 220 2033|
|24 Hour Breakdown Assistance||0800 600 840|
|Involved in an accident with an Admiral Policyholder||0333 220 2047|
|Windscreen Claims & Repairs||0333 220 2025|
|Standalone Breakdown Cover||0800 458 9280|
As one of the biggest insurance companies in the UK, Admiral provides insurance for vehicles, homes and travel. It also provides cover for life insurance, loan insurance products, car warranties and breakdown cover. The insurance company began selling policies in 1993. Originally, the aim was to offer lower insurance premiums without sacrificing quality. Admiral has just 57 staff when it started in the City of Cardiff and had no customers. Today is has over 7,000 staff around the world and has around 4 million customers. The company prides itself on a positive attitude to its staff and business. This is shown through the fact that since 2010 Admiral has been included in the top 25 Best Big Companies to work for by the Sunday Times newspaper. The company ranked 6th in this list in 2016. Admiral has also won a number of significant awards, not just in the UK but also around the world. Admiral are committed to passing on this positive attitude to its customers. Thats why the company has been voted best car insurance provider for the last three years running. These awards are voted for by members of the public. Admiral certainly have a lot to live up to. All employees are partners in the business and so hold shares. This means that al employees, including the customer service helplines want to give the best customer service that they can to ensure that the insurance provided is performing as well as possible.
Phoning the Admiral contact number
There are many reasons why you may need to contact Admiral Customer Services on the number given above. You may wish to contact them for a new insurance quote. Don't forget that you can also do this online at their website at admiral.com. You may have an existing policy with Admiral and need to update your personal or contact details. You can do that via the helpline telephone number, but you can also log in to your admiral account online and change a limited amount of information there. The helpline can also be contacted in the event of you needing to make a claim on your existing policy. The helpline is also available if you have any questions or queries about any of Admirals policies. There is a useful frequently asked question section of the Admiral website that might be useful to you to answer such queries also. If you wish to make a complaint you can also call the Admiral helpline and be out through to the relevant department.
Why call Admiral customer services?
As well as the helpline, Admiral can also be contacted in several ways for general customer queries and questions about your Admiral insurance policy. You can email Admiral using the secure form on their website at secure.admiral.com/contactUs/emailUs.php. A customer service representative will then get back to you within a few days. This can be particularly useful if you do not wish to wait in a telephone queue while trying to contact customer services. If you need to contact Admiral to make a complaint about your claim or policy, you can either phone the helpline or use the secure email form. You can also make a complaint by letter by writing to: Quality Manager, Admiral,Ty Admiral, David Street, Cardiff, CF10 2AA. Your letter will then be acknowledged and your complaint investigated. You can also use social media to contact Admiral with a query. Get in touch by using your Twitter account and sending a tweet to Admiral. One of the Admiral Twitter team will then be in touch to answer your query. Again this is an excellent way to contact the Admiral Customer Service Team without having to wait in a queue on the telephone.
Other ways to get in touch with Admiral helpline staff
Admiral Insurance is certainly committed to customer satisfaction and welcomes feedback using any of the methods that have been discussed. If you do need to telephone the helpline then it is advisable to do so at the extreme ends of the day - early morning and late evening when the customer service helpline is often a little quieter than it is during the main part of the day. Admiral has recently been announced insurance website of the year 2016, so it is definitely worth looking to see if your query can be answered on there before phoning the Admiral Customer Service number.
Admiral Opening Hours
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 10pm|
|8am - 8pm|
|9am - 6pm|
Admiral Head Office address
Admiral Insurance Group
1, Langdon Road
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